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Georgi Mihaylov, Deputy CEO of EGT Digital, for Digital First magazine: “We are iGaming Tech Experts Empowering Operators and Enhancing Player Experiences Worldwide”

19 Sept 2024

In an interview for Digital First magazine Mr. Georgi Mihaylov, Deputy CEO of EGT Digital, reveals what the company’s huge success is due to and why it is currently one of the most preferred developers and providers of iGaming solutions, talks about the role of the technological innovations introduced by EGT Digital in the gaming market and their contribution to the development of the industry, points out the strategies that the company applies to continuously improve and expand its product portfolio, as well as sheds light on its vision and strategic goals for the future.

 

EGT Digital is a rapidly emerging player in the digital gaming industry, offering a comprehensive range of gaming solutions. From instant and casino games to their innovative “all-in-one” betting platform, X-Nave, the company equips operators with the technology they need to thrive in the competitive online business landscape.

 

Founded just a few years ago, EGT Digital has quickly made its mark, becoming a preferred partner for iGaming providers. Their products are now present in over 50 markets worldwide, with that number steadily growing. Leveraging the extensive experience and strong reputation of Euro Games Technology (EGT), the company is committed to delivering high-quality iGaming products, enriching its diverse and ever-evolving offerings for the gaming industry.

 

Covering all online gaming verticals—Sportsbook, Casino, Lottery games, Payment gateway, and Omnichannel solutions—EGT Digital is dedicated to expanding its offerings. By incorporating EGT’s industry expertise and proven game mechanics, they ensure a seamless and engaging user experience.

The company’s headquarters in Bulgaria plays a vital role in its operations. “Being based in Bulgaria gives us a significant advantage,” says Georgi Mihaylov, Deputy Chief Executive Officer of EGT Digital. “We have access to top talent, and our strategic positioning allows us to oversee operations with precision.”

 

 

Pioneering Innovation in iGaming

 

In just a few short years, EGT Digital has introduced several technological innovations that have significantly impacted the iGaming industry. By developing advanced game mechanics, AI-driven analytics, and robust security measures, the company has not only enhanced the player experience but also improved operational efficiency across the online gaming market.

 

These innovations are a big part of why so many operators are choosing EGT Digital’s products. “We’ve focused on creating solutions that truly make a difference,” says Mihaylov. “Our advancements have strengthened our position as a key player in the industry.”

 

At the heart of these offerings is the X-Nave iGaming platform, which stands out for its modular and customizable approach. This platform seamlessly integrates various gaming products and services, ensuring smooth operations and heightened player engagement.

 

The X-Nave platform includes four main modules: CRM Engine, Sport Product, Gaming Aggregator, and Payment Gateway. Each module can function as part of the complete solution or independently, allowing integration with third-party developments. This flexibility ensures that operators can get everything they need for their business from one place, tailored to their specific needs.

 

Empowering Operators with Data-Driven Solutions

 

EGT Digital goes beyond providing gaming solutions—they empower operators with advanced business intelligence tools and process automation solutions. These tools enable operators to optimize their operations through data-driven insights and efficient workflows, giving them a significant edge over the competition.

 

To keep pace with the rapidly changing iGaming industry, EGT Digital employs a variety of tools and strategies to gather crucial information. Among the most important are continuous market research and customer feedback analysis. “The data we collect through these methods is invaluable,” says Mihaylov. “It drives the product innovations that allow us to constantly improve and expand our portfolio, ensuring we meet the evolving demands of the sector.”

 

Customer feedback is collected through multiple channels, including direct surveys and user behavior analysis. This feedback provides valuable insights and ideas on refining existing products and developing new features, all aimed at enhancing overall user satisfaction. EGT Digital also ensures the competitiveness of its products by adhering to stringent regulatory standards and continuously updating its platforms to meet the ever-evolving legal requirements in the various markets where it operates.

 

Keeping Innovation at the Heart of EGT Digital’s Success

 

In the fast-paced world of iGaming, the ability to create innovative solutions is crucial. For EGT Digital, innovation isn’t just a strategy—it’s the lifeblood of the company’s growth and success. As Mihaylov puts it, “Our survival in this dynamic industry largely depends on our ability to innovate.”

 

To stay ahead of industry trends, EGT Digital makes significant investments in research and development. By carefully examining current trends and embracing new technologies, the company ensures that its product solutions are always at the cutting edge. “Innovation is at the core of everything we do,” says Mihaylov. “It’s how we stay ahead in a competitive market.”

 

As part of a rapidly growing global enterprise, EGT Digital benefits from shared resources and industry insights that greatly enhance its operational capabilities. This collaborative environment allows the company to leverage the strengths of a larger network while focusing on its unique innovations.

Looking ahead, EGT Digital is committed to expanding its global footprint and developing new gaming technologies. The company’s vision for the future includes enhancing its product offerings to maintain and solidify its leading position in the online gaming market. Upcoming initiatives will focus on further platform enhancements and exploring new market opportunities, ensuring that EGT Digital remains at the forefront of the industry.

 

 

 

For More Info: https://egt-digital.com/

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Vladimir Dokov, CEO of EGT: “One of EGT’s main goals for next year will be opening several new offices in different regions of the world”

03 Jan 2023

“One of EGT’s main goals for next year will be opening several new offices in different regions of the world,” shares Mr. Vladimir Dokov, CEO of EGT, in a special interview he gave for Yogonet. Reviewing 2022, he talks about the development of the gaming sector and EGT in particular, the excellent results of the exhibitions in which the company took place, the plans and goals for 2023.

Read the full text here.

Lilia Georgieva, Director of EGT Tanzania: "In just a few years the brand EGT has become highly recognizable in Africa"

11 Jan 2022

Interview with Lilia Georgieva, Director of EGT Tanzania

Ms. Georgieva, you are responsible for several markets in Africa: Tanzania, Uganda, Rwanda, Ghana, Zambia, Cameroon, and Angola. In all of them, EGT’s gaming equipment is very successful. What positions does the company occupy in these markets?

 

I dare say that in just a few years the brand EGT has become highly recognizable in Africa and more specifically in the markets I am responsible for. This is due not only to the high quality of our products but also the excellent technical support services we offer. Thus in a short period of time we were able to establish fruitful relationships with local casino operators, and now they regularly renew their casino floors with our machines and games on an annual basis.

 

Currently one of the most sought-after products on the continent are ours. In Tanzania, where our headquarters is located, we have a presence in 8 out of 9 casinos in the country, and in some of them EGT machines are up to 80% of all available gaming equipment. There are a total of 6 casinos in Uganda and we have a presence in 5 of them again with up to 80% EGT machines. In Cameroon, the situation is similar. Overall, our company’s products have over 50% market share in these countries.

 

Tell us more about the recent installations you have done.

 

We have recently accomplished several installations of the models from EGT’s newest General Series G 27-27 St and Up. This happened in a number of casinos in Tanzania, Uganda, Kenya, Zambia, Rwanda, Cameroon, Congo, Sierra Leone, and Ghana. The machines are supplied with bestselling EGT jackpots and according to the feedback from the operators they have demonstrated an excellent performance so far. Soon we are going to make an installation of these cabinets in Senegal as well.

 

What are the best performing products in the company’s portfolio to date? Which of the new developments do you think have the most potential for these markets?

 

For a long time the most sought-after products with the best results were the Vega Vision jackpot and the slot cabinet P 24-24 Up.

I am happy to say that the latest developments in EGT’s portfolio are also gaining momentum lately. Eloquent testimony of this is the recent deliveries of the G 27-27 St and Up cabinets that I mentioned, as well as the installations of G 27-32 St, G 55 C VIP, G 50 J2 St, and G 32-32 VIP in three casinos in Tanzania, which we have made in early March. They are equipped with the top jackpot solution Bell Link, Lady’s Cards, Jackpot Cards, which have already established themselves as one of the most preferred EGT’s solutions in a number of markets globally and it looks like they are going to reap success in Africa as well.

 

Our multiplayer products also perform very well locally. The S line terminals made their debut about 2 years ago and have been showing excellent results since then. We expect to be able to install R line products by the end of March as well.

 

How has the COVID pandemic affected the gaming industry in Africa? Are there still any restrictions or everything works normally now? Did it reveal any perspectives despite the limitations?

 

The COVID pandemic has definitely left its mark on the gaming industry in Africa. All countries were severely affected, and the effects of the restrictions were felt everywhere, including Tanzania, the only country on the continent that didn’t declare a pandemic. However, even here several of the casinos were closed.

Currently, there are no longer any restrictions and gaming establishments have returned to their normal rhythm. I would say that the most important consequence of the crisis was that in Africa as in many other countries around the world operators focused on online gaming.

 

I am happy to say that EGT’s subsidiary EGT Digital offers a rich portfolio of iGaming solutions, which will have the chance to reveal their enormous potential to the local players very soon.

 

Are there more big installations coming up soon, as well as other interesting projects, of which you would like to share with us?

 

Yes, there are some major installations coming up. One will be in Senegal, where we are going to supply two casinos with over 80 machines. We are going to deliver more than 40 slot cabinets for a casino in Cameroon, as well as 30 machines for a brand-new gaming hall in Ghana, which will be opening in the near future.

Very soon we will be able to equip a new casino in Nigeria with 40 machines. This is a project whose implementation has been delayed due to the pandemic.

 

What are your goals and plans for development till the end of 2023?

 

My plans are related to strengthening the leading positions of EGT in the countries where our products are already operating, as well as entering new markets where the brand is not yet present. Guinea, Angola, Mauritius, Seychelles are some of the countries with which we are in a process of active negotiations and I expect that we will make the first deliveries of our gaming equipment there very soon. Considering the impressive number of installations since the beginning of the year so far, I expect that we will accomplish minimum of 500 installations by the end of 2023.

We put a strong focus on EGT Digital’s iGaming products as well, as I mentioned earlier. The company’s in-house developed betting platform X-Nave will be of great interest to the local markets with its 4 products: Sports betting solution, offering a full range of promotional features; Casino aggregator, provided with a large package of game providers that is constantly enriching; CRM Engine, allowing full flexibility in terms of segmentation and setting parameters, and the Payment Gateway, enabling users to make safe and easy payments. All of them could be both part of the complete solution or operate separately as they can be integrated with third parties. I believe that especially sports betting and our self-service betting terminal (SSBT) will be a huge success.

Our online gaming solutions are another EGT Digital’s products which I am confident that will be available in some of the jurisdictions where we already have presence by the end of the year.

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